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Privacy Policy

CosmoCore Malta ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Maltese law.

1. Data Controller

The data controller for CosmoCore Malta is:

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity data: name, surname, date of birth

  • Contact data: email address, phone number, delivery address

  • Payment data: credit/debit card or bank transfer details (processed securely via payment providers)

  • Order and transaction data

  • Any information you voluntarily provide (e.g. customer service queries)

3. How We Use Your Data

We process your data to:

  • Fulfil orders and deliver products

  • Process payments and refunds

  • Communicate with you about your order or queries

  • Improve our products and services

  • Comply with legal obligations

We will not use your data for marketing unless you have given explicit consent.

4. Data Sharing

We do not sell or rent your personal data. We may share your data with trusted third parties (e.g. payment processors, delivery companies) only as necessary to provide our services or comply with legal obligations

5. Data Retention

Your data is retained only as long as necessary for the purposes stated above, or as required by law. After this period, your data will be securely deleted.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta

To exercise your rights, contact us at info@cosmocoremalta.com.

7. Security

We take appropriate measures to protect your data from unauthorized access, loss, misuse, or disclosure.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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